Basement Factory Design Co., Ltd(hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") concerning the handling of personal information within the services (hereinafter referred to as "the Services") provided on our website (https://www.carepro-hairmedication.com).
Personal Information in this Policy refers to "Personal Information" as defined in the Personal Information Protection Law, which includes information about a living individual that can identify the individual by name, date of birth, address, telephone number, contact details, and other descriptions contained in such information.
The Company may ask you for personal information such as your name, date of birth, address, telephone number, email address, bank account number, and credit card number when you register for the Services.
Additionally, transaction records and payment information that include your personal information made between you and our partners may also be collected from our partners (including information providers, advertisers, and advertisement delivery destinations, hereinafter referred to as "Partners").
The Company collects and uses personal information for the following purposes:
To provide and operate our Services,
To respond to your inquiries, including verifying your identity,
To send you emails about new features, updates, campaigns, and other services offered by the Company,
To conduct surveys and monitor the operation of products and services,
For necessary communications such as maintenance support and important notices,
To identify and deny service to users who violate the terms of service or intend to use the services for illegal or improper purposes,
To enable you to view, modify, delete, and check the usage of your registered information,
To bill you for goods purchased and services used,
For purposes directly related to the above.
The Company will only change the purposes of use of personal information if it is reasonably considered relevant to the originally stated purposes.
If the purposes of use are changed, the Company will notify you of the changes in the manner prescribed by the Company or announce them on the website.
The Company will not provide your personal information to third parties without prior consent,
except in cases where it is necessary for legal exceptions such as:
When it is necessary to protect the life, body, or property of an individual and obtaining consent is difficult,
When it is particularly necessary for improving public health or promoting the healthy upbringing of children and obtaining consent is difficult,
When cooperating with governmental bodies or local public authorities executing tasks prescribed by law and obtaining consent could impede the execution of these tasks.
When We has notified or publicized the following matters in advance and has notified Personal Information Protection Commission thereof
In the event the registered Personal Information is required to be disclosed to the outsourcee to the extent required for the Purpose of Utilization set forth in Paragraph 3.
Including provision to a third party for the purpose of use
Items of Data Provided to Third Parties
Means or method of provision to a third party
Suspension of provision of Personal Information to a third party at the request of the person
Method of accepting a request from the principal
Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of said information shall not fall under the category of a third party:
In the event We entrusts the handling of Personal Information in whole or in part to the extent required for the achievement of the Purpose of Utilization
Cases where Personal Information is provided as a result of the succession of business due to merger or otherwise
Where Personal Information is used jointly with a particular person and that fact and the items of Personal Information to be used jointly, the scope of persons to be used jointly, the purpose of use of the person to be used, and the name or title of the person responsible for managing the said Personal Information are notified in advance to the person or put in a readily accessible condition for the person
Personal information will be disclosed without undue delay.
Provided, however, that in the event any one of the following applies due to disclosure, the Company may not disclose all or part of such information, and in the event the Company makes a decision not to disclose such information, the Company shall notify the Company to that effect without delay.
When disclosing Personal Information, the Company will incur actual costs incidental thereto.
Cases where there is a risk of harm to the life, body, property, or other rights or interests of the person or a third party
Cause significant hindrance to the proper execution of the Company's operations,
In the event of any other violation of laws and regulations
Notwithstanding the provisions of the preceding paragraph, information other than Personal Information such as historical information and property information shall not be disclosed in principle.
You may request the Company to correct, add, or delete your personal information if it is incorrect by following the procedures established by the Company:
The Company will make the requested corrections, additions, or deletions to the personal information without delay if it deems necessary to respond to the request.
Upon making the corrections or deciding not to make any corrections, the Company will notify the individual without delay.
If requested by an individual, the Company will suspend the use or delete personal information if it is being handled beyond the agreed purposes of use or has been obtained through wrongful means:
In the event it is deemed necessary to respond to such request based on the survey results as set forth in the preceding clause, Suspension of Use, etc. of such Personal Information shall be made without delay.
In the event the Company has made a Suspension of Use, etc. pursuant to the provisions of the preceding paragraph or has decided not to make a Suspension of Use, etc., it shall notify the customer thereof without delay.
Notwithstanding the preceding two paragraphs, in the event Suspension of Use, etc. has a large amount of expenses or it is difficult to perform any Suspension of Use, etc., and if alternative measures are to be taken to protect the rights and interests of the customer, such alternative measures shall be taken.
This website uses cookies.
When using the Services, you must be aware and agree to the following:
Cookies are files stored on your computer by the website to capture and save data about your visits and activities on the website, including URLs accessed, content used, order of browsing, and information provided at the time of registration, such as gender and product usage history.
The website will not collect personally identifiable information through cookies unless you have consented beforehand.
Information obtained through cookies will only be used for statistical analysis of browsing status, optimal site display for users, analysis, and for purposes other than advertising delivery.
If you do not consent to the use of cookies, some services on the website may not be available to you.
The content of This policy may be changed without notice to the customer to the extent provided in Personal Information Protection Act, except for matters otherwise provided by law or This policy.
The revised Privacy Policy will take effect from the time it is posted on the website.
If you have any inquiries regarding this Policy, please contact the following:
Address: 50-13, 1-chome, Setagaya-ku, Tokyo 154-0016
Company name: Basement Factory Design Co., Ltd.
Department in charge: CARE PRO® Customer Secretariat
E-mail address: customer.gm@carepro-hairmedication.com