we sell and deliver only to the United States.
1) Eligible Buyers
This product is available for purchase only to individuals who meet all of the following criteria:
- Residents of the United States
- Holders of a valid cosmetology license
- Individuals intending to purchase for professional use in a salon
Please note that orders other than above may be canceled after order being placed.
2) Basic Handling Agreement
To purchase from CARE PRO, you must agree to the Basic Handling Agreement at the time of ordering.
Please refer to the Basic Handling Agreement here.
1) Eligible Buyers
This product is available for purchase only to individuals who are U.S. Residents Purchasing for Household Use
This product is priced at $350 USD per unit. You can purchase up to two units per transaction.
It is not possible to purchase different products in the same transaction.
CARE PRO ships via UPS.
Shipping costs vary depending on the number of units purchased.
1 Unit: US$34
2 Units: US$68
If delivery cannot be completed due to your refusal to accept the package or prolonged absence, the item will be returned to us. Please note that in such cases, we will not be able to refund the product price or resend the product.
Customs duties and taxes are not included in the listed price. You may need to pay these fees separately to the customs authorities, depending on the situation.
We can change the shipping address. Please contact us within one hour of placing you order.
Unfortunately, we cannot change the quantity due to system limitations. Please cancel your order within one hour of placing you order, and place a new one.
You can cancel your order for any reason within one hour of placing it.
For more details, clickhere.
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we accept returns. Please contact us within 14 days of receiving your product.
For more details on our return policy, click here.
We provide a manufacturer’s warranty for customers who purchase from our online store. The warranty period varies depending on the product and the purchaser.
For hairstylists who purchase "CARE PRO professional": 6 months
For customers who purchase "CARE PRO DEEP" for household use: 1 year
*Please note that device registration is required to receive the manufacturer's warranty.
Basement Factory Design Co., Ltd.
Taiji Nakamura
Basement Factory Building, 2F, 1-50-13 Tsurumaki, Setagaya-ku, Tokyo 154-0016, Japan
+81-3-3427-3333
customer.gm@carepro-hairmedication.com
https://www.carepro-hairmedication.com/EN/
Credit Card, Apple Pay, Google Pay
Shipping fees, customs duties, etc.
Up to 2 units per customer
Within 24 hours
Within 1 hour of application
customer.gm@carepro-hairmedication.com
